Monday, July 13, 2009

It's not you...it's me

When did telling the truth become a no-no in business? I am struck by how many conversations I have with businesspeople who take the easy way out. Integrity is something that is so rare these days that when you witness it, you almost want to stop and stare. If a vendor is not meeting your needs, tell them so that they have a chance to change. It makes me sad to think that we have become so dog eat dog that we no longer help each other succeed. There is enough business out there for everyone. If I lose a client to a competitor, I will gain another from another competitor. No big deal. But if you decide to go with someone else, please be honest and let me know why. Give me a chance to improve my company so that I can do better for my other clients. Don't leave me wondering and hypothesizing about what your real reasoning's behind a decision. So if it really is you...say so! Give them a chance to improve. They may have not even known they were doing anything wrong!